Personal data protection

We handle your personal data in accordance with the law, fairly, securely, and transparently for you. We are aware of our responsibility because you have entrusted us with your personal data. Therefore, the following are all key information regarding data processing, our obligations, and your rights.

DATA CONTROLLER

AMOUR Parfums, Tomas Pocak, s.p.
Ledavsko naselje 16,
9000 Murska Sobota,
Slovenia

Phone: +38670333099
Email: info@disave.si

PURPOSES OF DATA PROCESSING

We process personal data for the following purposes and in accordance with one of the six possible legal bases (consent, conclusion or execution of a contract, legal obligations, protection of vital interests of the individual, tasks in the public interest, legitimate interests of the controller or third parties) and for a precisely defined time when necessary.

Purpose of processing

Legal basis for processing

Processing period

Individual's rights to deletion, correction…

Conclusion and execution of a contractual relationship

Conclusion of a cooperation contract, purchase, rental of services, and similar

applicable laws in the field of obligations, enforcement, taxes, and similar

Conclusion or execution of a valid contract

entire contractual relationship and for 10 years after its conclusion

NO

Inquiries about products and services

Inquiries, additional information, service orders

Conclusion or execution of a contract

entire contractual relationship and for 10 years after its conclusion

NO

News, educational content, novelties, promotions, and offers

notifications about our business, novelties, educational content about services, and similar

consent of the individual

until consent is revoked

YES

Marketing research

participation in surveys, questionnaires, and other tools we use to get to know you better and offer you the best

consent of the individual

until consent is revoked

YES

Wherever the processing of personal data is based on your consent, you always have the option to change or revoke this consent and decide differently regarding your personal data in advance.

Except in rare cases of justified exceptions (criminal acts, misdemeanours, requests from state authorities, and justified legal claims of third parties), processing does not rely on legitimate interests pursued by the controller or a third party.

TYPE OF PERSONAL DATA

To ensure a favourable conclusion and execution of the contract, we process various types of personal data.

Type of data

Source of data

Customer data

Identification and contact details, wishes, requests, consents, inquiries, rental data, data on written, telephone, or personal contacts

individual

publicly available sources

own records

Contractual relationship data

data on the concluded contract and annexes, data on responses to inquiries, payment data, order data, data on possible legal remedies

individual

publicly available sources

own records

USERS OF PERSONAL DATA

We use personal data in our company as the controller and in certain cases share it with our contractual processors (website maintainers, equipment and information technology systems maintainers, service providers and software maintainers, program maintainers…), who are obliged to strictly protect all data.

TRANSFER OF DATA TO THIRD COUNTRIES OR INTERNATIONAL ORGANISATIONS

Personal data is not transferred to countries outside the European Union.

YOUR RIGHTS

The Constitution of the Republic of Slovenia and applicable European and Slovenian regulations guarantee you a range of rights regarding privacy and personal data protection, including particularly the following:

  • the right to be informed about the processing of your personal data (the text you are reading is part of the exercise of this right);
  • the right of access to personal data means that you have the right to obtain confirmation from us as the controller as to whether personal data concerning you is being processed, and where that is the case, access to such personal data and additional information (purposes of processing, types of data, data users, retention period, existence of rights and options for complaint, data sources, any automated decision-making or profiling);
  • the right to rectification means that you have the right to obtain from us as the controller without undue delay the rectification of inaccurate personal data concerning you; taking into account the purposes of processing, you also have the right to have incomplete personal data completed, including by providing a supplementary statement;
  • the right to erasure, also known as the “right to be forgotten”, means that you have the right to obtain from us as the controller without undue delay the erasure of personal data concerning you, if the prescribed conditions are met (processing is no longer necessary, consent is revoked and no other legal basis exists, justified objection, unlawful processing, erasure is required by applicable regulations, and similar);
  • the right to restriction of processing means the right to obtain from us as the controller the restriction of processing of your data if you contest the accuracy of the data or if you have lodged an objection or if the processing is unlawful or if the processing is no longer necessary for the controller but for the establishment, exercise or defence of your legal claims;
  • the right to data portability means the right to receive personal data concerning you, which you have provided to us as the controller, in a structured, commonly used, and machine-readable format, and the right to transmit those data to another controller without hindrance (applies to data we process automatically based on consent or contractual relationship);
  • the right to object means that you can object at any time to certain types of processing of your personal data (public interests, legitimate interests of the controller, marketing purposes) and we must demonstrate legitimate interests for processing or cease processing (always in the case of marketing);
  • rights regarding automated processing and profiling means that you are not subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you, unless this is necessary, prescribed, or you have consented to it.

In exercising all your rights or obtaining additional information or clarifying dilemmas, we will be happy to assist you via email: info@disave.si

If you believe that your rights or regulations on personal data protection have been violated, you can lodge a complaint with the competent state authority. In Slovenia, this is the Information Commissioner of the Republic of Slovenia (Zaloška 59, 1000 Ljubljana, phone: 01 230 97 30, fax: 01 230 97 78, email: gp.ip@ip-rs.si).